Add the items you want to your cart and check out on dailyhaven.co.za. You can also WhatsApp us on 064 189 9297 and we’ll send you a quick buy link.

All payments are made securely online through PayFast. You can pay by card, Instant EFT or any of the other options shown at checkout.

Yes. Payments are processed by PayFast, a trusted South African payment gateway. We never see or store your card details.

No. All orders are paid online before they’re dispatched.

We’re an online-only store, so we don’t offer collection. We deliver everywhere in South Africa.

Anywhere in South Africa.

PUDO locker collection – R80
Paxi PEP store collection – R80
Door-to-door courier – R80

🎉 Delivery is FREE on orders of R599 or more (after discounts) – PUDO, Paxi and door-to-door.

Orders are dispatched within 1–3 business days of payment clearing. Most orders arrive within 2–7 business days of ordering, depending on your location. Outlying areas may take a little longer, and Paxi takes 7–9 business days. Business days exclude weekends and public holidays.

Choose PUDO or Paxi at checkout, then type in your locker or PEP store. Find a PUDO locker at pudo.co.za or a Paxi point (with its P-code) at paxi.co.za. You’ll get an SMS when your parcel is ready to collect.

We send you a tracking reference by email or SMS as soon as your parcel is booked. You can also WhatsApp us your order number and we’ll check it for you.

Yes, as long as the order hasn’t been dispatched yet. Contact us as soon as possible. If a delivery fails because of wrong details or because nobody was available, redelivery costs R80.

Yes, within 7 days of delivery. The item must be complete, with all accessories and the original packaging, and you pay the return shipping. For hygiene reasons, opened grooming/hygiene products and personalised items can’t be returned for a change of mind.

Faulty items are covered for 6 months. We’ll repair, replace or refund it (your choice) and we cover the return shipping on valid claims. Damage from drops, liquids, incompatible chargers or normal wear isn’t covered.

Let us know within 48 hours of delivery with photos of the item, the packaging and the shipping label, and we’ll sort it out.

We don’t do direct exchanges. Return the item for a refund and place a new order for the one you want.

Refunds go back to your original payment method within 7 business days of the return being approved.

Email support@dailyhaven.co.za with your order number, the item and the reason. We’ll reply within 2 business days with a return reference and where to send it.

Message us on WhatsApp and ask to be notified. We’ll send you a WhatsApp as soon as it’s back in stock.

Yes. Select the option on the product page, or WhatsApp us and we’ll check live stock for you.

WhatsApp or call 064 189 9297, or email support@dailyhaven.co.za. Our WhatsApp assistant replies any time, and our team is available Monday to Friday, 8am–5pm.