Contact Us

We’re here to help. Got a question about a product, your order or delivery? Get in touch and we’ll get back to you within one business day.

How to reach us

Before you message us

  • Where’s my order? Orders are dispatched within 1–3 business days. You’ll get a tracking number to follow your parcel on The Courier Guy’s website.
  • Delivery cost: R80, or free on orders over R599.
  • Damaged or missing items: let us know within 48 hours of delivery, with a photo.
  • Returns: see our Returns & Refunds Policy.